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Terms & Conditions
A legal disclaimer
Arewell® – Privacy Policy
Last updated: June 1, 2026
This Privacy Policy describes how Arewell® (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Services”). We are committed to protecting your privacy and managing your data responsibly.
1. Personal Information We Collect
We collect information from you directly when you provide it to us, automatically when you interact with our website, and from third-party sources.
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Information You Provide: This includes account credentials, contact details (name, email address, shipping address, and phone number), order details, customer service communications, and product reviews. Payment processing is handled securely by third-party providers; we do not store your direct financial account numbers.
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Information Collected Automatically: When you access our Services, we automatically log information about your device and usage. This includes your IP address, browser type, device identifiers, pages viewed, links clicked, and approximate geographic location.
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Cookies and Tracking Technologies: We utilize cookies and pixels to enhance your browsing experience, manage shopping cart selections, prevent shopping cart abandonment, and analyze site performance.
2. How We Use Your Information
We process your personal information to fulfill our business objectives, including:
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Fulfilling, shipping, and managing your orders.
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Providing customer support and responding to inquiries.
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Maintaining, troubleshooting, and improving our website infrastructure.
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Sending marketing communications, promotional updates, and cart reminders (via email or SMS) in accordance with your communication preferences.
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Detecting, investigating, and preventing fraudulent transactions or security incidents.
3. How We Disclose Your Information
Arewell® does not sell your personal data for monetary compensation. We share information with third parties only as necessary to deliver our Services:
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Service Providers: We share data with specialized vendors who assist with website hosting (such as Shopify), order fulfillment, delivery logistics, customer service tools, and email/SMS deployment.
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Advertising Partners: We partner with digital advertising networks to deliver relevant, interest-based advertisements across the internet. These partners may use cookies to track activity over time.
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Legal Compliance: We may disclose information if required to do so by law, subpoena, or to protect the safety, rights, and property of our customers or company.
4. Your Privacy Choices and Rights
You maintain control over how your information is utilized:
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Marketing Opt-Outs: You can unsubscribe from our marketing emails at any time using the "Unsubscribe" link at the bottom of the message. You may opt out of text marketing by replying "STOP" to any mobile message received.
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Cookie Management: Most web browsers allow you to modify your settings to block or delete cookies. Please note that disabling cookies may impact website functionality.
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Data Rights Requests: Depending on your jurisdiction (such as California or the EU), you may have the right to request access to, correction of, or deletion of the personal information we maintain about you. To submit a request, please contact our support team.
5. Third-Party Links
Our website may contain links to external websites or applications not operated by us. We are not responsible for the privacy practices, content, or compliance of third-party platforms.
6. Contact Us
For questions regarding this Privacy Policy or to exercise your privacy rights, please contact us via email at: hello@arewell.com.
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